Email on Personal Cell Phone
The City of Hanahan allows employees to access their email remotely several ways. Perhaps the easiest way to to access your email via webmail at https://outlook.office365.com/owa
Email may also be accessed via mail clients that will download the email information to your device. City of Hanahan email is used to transmit confidential information to include PII, CJIS, and HIPPA data. Due the sensitive nature of the data that could be downloaded to your device there are some additional security measures taken. Please see the City of Hanahan Remote Wipe Waiver for more information.
Accessing City of Hanahan email from your personal device is best done using the Microsoft Outlook App that can be downloaded from the App Store or Play Store. Once downloaded add your account. Most phones will auto discover most settings after you add your email address and set up is done.
If you have to set the account up manually you can add an account, select Exchange as an account type, and use the following settings:
Domain: leave blank
Username: your email address
Your phone is required to meet certain security perimeters to be granted access due to FBI/CJIS guidelines. Fingerprint and Retina methods are recommended. When setting up access you will be notified by the application if your phone does not have sufficient security enabled. You are also required to have a 4 digit PIN/Password enabled - however if you have biometrics enabled it will override the PIN - but the PIN must be set.
Password Recovery App for Cell Phones and Tablets
The City of Hanahan Password Recovery portal offers users mobile access for password recovery vie cell phone application. The application is available for iOS and Android platforms. Visit the Apple App Store or Google Play Store to download and ...
Unlocking your Network Account / Account Recovery
If you have locked your network account out - initiated after 5 unsuccessful log in attempts - and have already enrolled in the password recovery service it can be unlocked in a few simple steps. Unless you are a mobile device user (cell phone or ...
Password Reset / Recovery
If you are unable to remember your network password for your City of Hanahan network access you can reset it in a few simple steps. Unless you are a mobile device user (cell phone or tablet) this recovery must be done on a computer that is connected ...
Rocket Chat Set up and Enrollment
The Rocket Chat application is the utility to access the secure and safe Communications Hub for the City of Hanahan. RocketChat works across platforms from your desktop and laptop to your cellular devices. If you have a City issued computer ...
Enrollment in Password Recovery Function
To take advantage of the Password Recovery Feature of our network you need to first enroll your account. Unless you are a mobile device user (cell phone or tablet) this recovery must be done on a computer that is connected to the network (i.e. ...