Email on Personal Cell Phones

Email on Personal Cell Phone

The City of Hanahan allows employees to access their email remotely several ways. Perhaps the easiest way to to access your email via webmail at https://outlook.office365.com/owa

Email may also be accessed via mail clients that will download the email information to your device. City of Hanahan email is used to transmit confidential information to include PII, CJIS, and HIPPA data. Due the sensitive nature of the data that could be downloaded to your device there are some additional security measures taken. Please see the City of Hanahan Remote Wipe Waiver for more information.

Accessing City of Hanahan email from your personal device is best done using the Microsoft Outlook App that can be downloaded from the App Store or Play Store. Once downloaded add your account. Most phones will auto discover most settings after you add your email address and set up is done.

If you have to set the account up manually you can add an account, select Exchange as an account type, and use the following settings:

Server:  outlook.office365.com
Domain: leave blank
Username:  your email address
Port: 995
Encryption: TLS

Your phone is required to meet certain security perimeters to be granted access due to FBI/CJIS guidelines. Fingerprint and Retina methods are recommended. When setting up access you will be notified by the application if your phone does not have sufficient security enabled. You are also required to have a 4 digit PIN/Password enabled - however if you have biometrics enabled it will override the PIN - but the PIN must be set. 


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