Enrollment in Password Recovery Function
To take advantage of the Password Recovery Feature of our network you need to first enroll your account.
Unless you are a mobile device user (cell phone or tablet) this recovery must be done on a computer that is connected to the network (i.e. inside a City Building and usually connected to the network with a network cable). For information on mobile access see the Help Desk Article on how to set that feature up.
You will log in with your network user name and password. Make sure you select "Domain Users" tab before logging in .
Take a moment and fill out the fields for your account (in yellow box) and then select "Update" on the bottom. Next you will select the "Enrollment" tab at the top.
From this screen you will answer two security questions. These are very important questions and you need to select both questions and answers that you can remember. These questions will be used to verify your identity when resetting your password or unlocking your account. These answers are case sensitive.
Select Enroll at the bottom of the page after completing these fields. When successful you will see this message.
Password Reset / Recovery
If you are unable to remember your network password for your City of Hanahan network access you can reset it in a few simple steps. Unless you are a mobile device user (cell phone or tablet) this recovery must be done on a computer that is connected ...
Unlocking your Network Account / Account Recovery
If you have locked your network account out - initiated after 5 unsuccessful log in attempts - and have already enrolled in the password recovery service it can be unlocked in a few simple steps. Unless you are a mobile device user (cell phone or ...
Password Recovery App for Cell Phones and Tablets
The City of Hanahan Password Recovery portal offers users mobile access for password recovery vie cell phone application. The application is available for iOS and Android platforms. Visit the Apple App Store or Google Play Store to download and ...
Rocket Chat Set up and Enrollment
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Starting an Incident Report in LawTrak
Creating an incident report in LawTrak is a simple process. While there are multiple ways to do it; there is only one correct way to do it. After opening LawTrak select the "Incidents" tab across the top and "Lookups" button on the left hand side. ...