THIS IS THE ONLY
ALLOWED MANNER OF STARTING AN INCIDENT IN LAWTRAK .
Clicking the Search button will allow you to apply a filter. Type in your case
number (exact format is required 2018-001785 for example) to locate your
incident. This is especially handy when multiple officers are listed as on scene
and the #1 officer (pictured above is LPD 14) is NOT the officer assigned the
report. The Case #1 field only shows a case number for the #1 officer. In the above photo if Unit LPD 32 had been assigned the report the case number
would have appeared inside the blue circle and would not be displayed in the Case #1 field above.
Once you have located the incident you wish to complete a report on you will
select the "Start Incident" report button.
Clicking the "Start Incident" button
will ask you to confirm you want to start an Incident Report for the Case Number
you selected. If you have the wrong incident you can press Esc or Click Esc-No
to be taken back to the previous screen. Selecting "Yes" will launch the
incident report creation module.
The primary reason it is important to use this method is this will ensure the
Case Number format is correct. It is possible to create a new incident from the
incident screen but it requires you type in the case number. If this case number is not exactly
accurate there is a HIGH probability your report will have to be deleted and
completed again.