Ticket Printing errors in LawTrak RDWeb version

Ticket Printing errors in LawTrak RDWeb version

If you get an error printing tickets in RDWeb version of LawTrak referencing an expired license it is more than likely because of the print setting on your LawTrak session. 

Under Tickets - on the bottom right hand side - there is a toggle button that will say either "Click to Print to Default" or "Click to ask which printer", 

That button needs to read "Click to Print to Default" - which means the officer will be asked what printer to send the ticket too. This will allow them to direct it to the in car printer. 

    • Related Articles

    • Adding Photo in LawTrak RDWeb

      Adding photos in Lawtrak using the Remote Desktop requires one additional step. First step is to place your photos in a folder accessible to the RDWeb session. A "temp photos" foider was established on the City Share Drive for this purpose. (Z:\Temp ...
    • Starting an Incident Report in LawTrak

      Creating an incident report in LawTrak is a simple process. While there are multiple ways to do it; there is only one correct way to do it. After opening LawTrak select the "Incidents" tab across the top and "Lookups" button on the left hand side. ...
    • Update Workstation broke LawTrak? Here is how to fix it

      The guide can be used as a step-by-step guide on how to fix the broken LawTrak workstation. (Note: This does not apply to RDWeb users) Use the attachments tab across to the top to locate a PDF file for download.
    • Changing Reply All to Reply as default setting in Outlook Web Version

      Have you have noticed in Outlook that "Reply All" is your default option? Has it has caused you to reply to a message with content that was not meant to go to everyone? Well the good news is there is a quick easy fix for that! After accessing your ...
    • Purchase Request Entry & Approvals

      To create a Purchase request you need to first log into Smart Fusion and then select the Purchasing option under the Accounting Module.  Once the Purchasing module load select "Process" from the menu and select "Enter/Edit Purchase Requisitions" ...